Welcome to today’s Live Online on Empathy. Glad to have you logged in from around the world!
Great Day, Great to be here! Simpsonville SC
Set your chat window to all attendees and let us know where you’re logging in from!
Great to have you from South Carolina, Zatarsha
Greetings from the Steel City
Sunny and almost 70 here in New Braunfels Texas
Make sure to set your chat panel to "All panelists and attendees" so we can all see your questions, greetings, and feedback.
Hi Teresa, welcome!
Beautiful day in Southern California.
Sorry Craig here from Texas
Cristine says it’s snowing in West Bloomfield
I won’t tell you what it look outside in Arizona right now, Chrstine 😉
Got the chat now! @Russ, no please do not share.
Good Morning all from Boise, ID
How’s it shaking, Matthew? ;)
Good morning all. Davide from Torino Italy.
Make sure you set your chat to "All Panelists and Attendees" or Ben Kuen wont be able to see your chats
Benvenuto Davide. Sono felice che tu stai con noi!!
HI Ben Kuen- great to see you via chat again
Wouldn't miss it for the world Karol!
Miss your optimism Ben- hope all is well with the family
Choose it even if you can't justify it...right!!
Good morning from Scottsdale, Arizona!
For sure Ben!!!!!
Good Afternoon from McKinney TX
You can use the link below to access our past live online sessions:http://www.partnersinleadership.com/explore/webinars/
The Podcasts are great - the interviews are an added bonus!
"I don't care how much you know until I know how much you care" - result of empathy.
Stephen - so true!
To set daily call with team and top managers.
my leadership has changed staff meetings, we spend more time talking to each other, what we see, what we find, and what we are struggling with
Our leadership started weekly check in polls and sharing
We started a no work Monday huddle right away in the morning to touch base and check in with one another before the work day and work week gets started
A conversation with a client in NYC needing to talk about her feelings about the NY crisis from her perspective.
My coworker has a candy question bowl when she asks workers a questions about their lives when they take a piece from the bowl
I do ask if my team has already taken the coffe. Just to start...
a manager giving their team an extra day off given all their hard work
Our leadership created a facebook group for our team to show how they are taking care of themselves during this time -- none of it work related.
I've instituted a Tuesday Coffee talk (informal catch up/check in), a Weds Power Hour where we focus on the job and further training and the occasional Friday Virtual Happy Hour to get the group together to unwind in an informal setting
Providing lunch for essential workforce that needs to report to the office versus working remote
Our Leader in Learning and Development reaches out to us daily with a daily quarantine question, and then she has Fire Start Fridays. She keeps us engaged regularly, she cares about our well being while keeping us on task with our responsibilities of work
Lol Davide. Grande idea!
Jared put up global connect
after hearing concerns from our workers needing to be in the plant and our order for face mask order was delayed, one of our managers made face masks on his own
I have brought in board/card games to have the team take breaks in the day for those of us going into work. It gives us a chance to mentally reset and have a laugh and connect
Jared pull up global connect
Tanner’s previous comment gave me a thought: The financial markets continue to reflect the prevailing anxiety. The greater the market turbulence, the greater the need for businesses to have more empathy with customers, employees, and stakeholders.
Pete, many thanks.
Our leaders are on the front line rounding with our nurses and doctors. Our leadership Development department is reaching out via text, emails to leaders and teams across our hospital system. We are creating a resource page with micro learning and self care tips.
Our HR leader has created "Fun Day Fridays" where we can participate in virtual games that all the employees can join in. Like adding a caption to the CEO's schoolboy picture and a Best Chewbacca call.
What ideas could be suggested to connect our teams at home and our teams at the offices? Both are having different experiences and could use different forms of empathetic connection?
A nurse put out a video of her concern of passing on the virus to her family with little ones. An RV dealer here I Alberta became aware and arranged to send her a fully fuelled, stocked RV to park in their yard for her to stay in. Awesome Accountability and Empathy!
Stephan - that's amazing! Thank you for sharing!
Use the link below to register for our 90 minute deeper dive, "Creating Accountability During Disruption" series http://www.partnersinleadership.com/explore/workshops/creating-accountability-during-disruption/
I play to check on those above and those I supervise
Jess Van Zijll
Thanks everybody. Stay helthy.
Thank you David - We appreciate your support and attendance!