Zoom Logo

Leading During Uncertainty - Shared screen with speaker view
Producer Justin
51:51
Good morning everyone. Welcome In! Thanks for Joining us today.
Jared Jones
56:20
welcome everyone! Great to see you today!
Jared Jones
56:53
hey Karl!! hope all is well in Alaska today
Jared Jones
57:26
where’s everyone else logging in from?
Michael Glaze
57:39
Birmingham, AL
Marciano Li-A-Young
58:08
hello all, greetings from Suriname, South America
Kathy Ranes
58:21
Hello from West Michigan
Jared Jones
58:25
nice! We love to see all these locations. Thanks for sharing.
Michael Glaze
58:31
Good afternoon!
DAVIDE MERRINA
58:50
Hello everybody, Davide from Torino Italy. Kennametal.
Amy Herron
59:59
Hello from Pennsylvania - Kennametal
Mary Early
01:00:02
Good morning from Phoenix, Az
Jennifer Baker
01:00:19
Hello from Rockford, IL
Tom Helderweirt
01:01:02
Hi from Suriname, South AM
Susan Kupferer
01:06:47
open and clear communication with your team/company
Irma Alvarez
01:06:48
Communication
Traci Bean
01:06:51
Communication
Beckah Blank
01:06:51
The difference is two way communication - say your expectations and have them say their understanding back
Tom Helderweirt
01:06:51
establishing is something you do together with all concerned
Jennifer Baker
01:06:58
Communicating the expectation widely and clearly, and holding all appropriately accountable.
Kumar Sambandan
01:07:02
Coming to a consensus on the expectation!!
Craig Bennion
01:07:06
communication
Irma Alvarez
01:07:14
Clarity, precision
Teresa Valentina
01:07:18
Afternoon from Brooklyn, New York
Kumar Sambandan
01:07:19
Agreed and Aligned expectation!!
Miranda Rice
01:07:20
Having one is only known to you
Karl Kowalski
01:07:26
Buy-in
DAVIDE MERRINA
01:07:42
having = result of something you planned. Extablishing= you out a strategy and plan to achieve.
Michael Glaze
01:09:15
Inspect what you expect
Colby Cardin
01:09:39
It is the classic "Illusion of Transparency"
Tom Helderweirt
01:09:44
plan - do - check - act
Beckah Blank
01:09:57
assuming
Marty Ingels
01:09:59
Don't think through all the details of the change management
Kathy Ranes
01:10:06
Poor communication & details
Kumar Sambandan
01:10:08
Because we know the answer and what we want!!
Michael Glaze
01:10:10
They think everyone thinks the same way they do.
Karl Kowalski
01:10:11
failure to check that team understands the expectation
Dawn Zmecek
01:10:14
Sometimes people assume that everyone knows or understands already.
Ryan Sked
01:10:14
Always putting fires out
Patricia Francois
01:10:14
poor communication
Colby Cardin
01:10:21
We think we have communicated because we know it. Once you know it is difficult to consider that others don't know it as well.
Mary Early
01:10:24
The idea is so clear I my mind, so I forget that not everyone went through my thought process
Jennifer Baker
01:10:25
Time/Workloads/Hesitation to overwhelm leaders
Patricia Francois
01:10:26
think we are mind readers
Irma Alvarez
01:10:43
Not listening to input providers
Roberta Murakami
01:11:04
Leaders discuss between themselves and leave out details when communicating to the staff who needs to get it done.
Denise van Zijll
01:11:24
don’t take time to check understanding. always time to fix.
Michael Glaze
01:11:32
Great point Roberta!
David Putz
01:12:16
For fear of micro-managing, leaders often try to "leave room" for employees to "own" the work
Mary Early
01:13:20
Develop better online service delivery
Marty Ingels
01:13:36
Complete policy review project
Karl Kowalski
01:13:36
Improve effort for online recruiting
DAVIDE MERRINA
01:13:43
To start web selling
Traci Bean
01:13:52
Smooth transition to return to work.
Adam Lynch
01:13:52
prepare before meetings
Roberta Murakami
01:14:05
Clear guidelines of how to return to the office
Beckah Blank
01:14:08
policy compliance and holding teams accountable without directly managing them
Ryan Sked
01:16:09
Its like having SMART goals
Beckah Blank
01:16:28
Ryan - Absolutely!!!
Adam Lynch
01:16:58
market your expectation
Michael Glaze
01:17:04
SMART goals made fun.
Ben Kuen
01:20:08
To uncover new opportunities to drive results as we navigate the new landscape.
Beckah Blank
01:20:12
compliance and customer security is at the forefront of our job
Marty Ingels
01:20:29
helps the organization understand expectations and provides long term sustainability
Christa Davis
01:20:30
We need original lead growth.
Roberta Murakami
01:23:06
Keeping Staff healthy to keep operations running especially the sales staff
Producer Justin
01:28:10
Thank you all for attending today! We are offering a free download of our executive summary for, “How Did That Happen?” - http://hubs.ly/H0q9GR_0
Producer Justin
01:30:04
You can use the link below to access our past live online sessions:http://www.partnersinleadership.com/explore/webinars/
DAVIDE MERRINA
01:30:22
Many thanks and stay safe.
Roberta Murakami
01:31:19
Thank you, this is very helpful