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Good morning everyone. Welcome In! Thanks for Joining us today.
welcome everyone! Great to see you today!
hey Karl!! hope all is well in Alaska today
where’s everyone else logging in from?
hello all, greetings from Suriname, South America
Hello from West Michigan
nice! We love to see all these locations. Thanks for sharing.
Hello everybody, Davide from Torino Italy. Kennametal.
Hello from Pennsylvania - Kennametal
Good morning from Phoenix, Az
Hello from Rockford, IL
Hi from Suriname, South AM
open and clear communication with your team/company
The difference is two way communication - say your expectations and have them say their understanding back
establishing is something you do together with all concerned
Communicating the expectation widely and clearly, and holding all appropriately accountable.
Coming to a consensus on the expectation!!
Afternoon from Brooklyn, New York
Agreed and Aligned expectation!!
Having one is only known to you
having = result of something you planned. Extablishing= you out a strategy and plan to achieve.
Inspect what you expect
It is the classic "Illusion of Transparency"
plan - do - check - act
Don't think through all the details of the change management
Poor communication & details
Because we know the answer and what we want!!
They think everyone thinks the same way they do.
failure to check that team understands the expectation
Sometimes people assume that everyone knows or understands already.
Always putting fires out
We think we have communicated because we know it. Once you know it is difficult to consider that others don't know it as well.
The idea is so clear I my mind, so I forget that not everyone went through my thought process
Time/Workloads/Hesitation to overwhelm leaders
think we are mind readers
Not listening to input providers
Leaders discuss between themselves and leave out details when communicating to the staff who needs to get it done.
Denise van Zijll
don’t take time to check understanding. always time to fix.
Great point Roberta!
For fear of micro-managing, leaders often try to "leave room" for employees to "own" the work
Develop better online service delivery
Complete policy review project
Improve effort for online recruiting
To start web selling
Smooth transition to return to work.
prepare before meetings
Clear guidelines of how to return to the office
policy compliance and holding teams accountable without directly managing them
Its like having SMART goals
Ryan - Absolutely!!!
market your expectation
SMART goals made fun.
To uncover new opportunities to drive results as we navigate the new landscape.
compliance and customer security is at the forefront of our job
helps the organization understand expectations and provides long term sustainability
We need original lead growth.
Keeping Staff healthy to keep operations running especially the sales staff
Thank you all for attending today! We are offering a free download of our executive summary for, “How Did That Happen?” - http://hubs.ly/H0q9GR_0
You can use the link below to access our past live online sessions:http://www.partnersinleadership.com/explore/webinars/
Many thanks and stay safe.
Thank you, this is very helpful